Question 1

What is Notera?

Accepted Answer

Notera is a visual workspace that lets you organize ideas, images, tasks, and notes on an infinite spatial canvas. Unlike traditional linear documents, Notera helps you see connections between ideas and work the way your mind naturally thinks.

Question 2

Is there a free tier?

Accepted Answer

Yes! Our free plan includes up to 20 boards, 300 cards, and 5 GB of storage. It's perfect for personal projects and trying out Notera.

Question 3

What's included in the free plan?

Accepted Answer

The free plan includes 20 boards, 300 cards per board, 5 GB storage, and access to all basic card types. You can use Notera indefinitely on the free plan.

Question 4

Can I collaborate with others?

Accepted Answer

Yes! You can invite team members to your boards. Everyone can see real-time cursors and changes as they happen.

Question 5

What card types are available?

Accepted Answer

Notera supports multiple card types: Notes (rich text with formatting), Images (drag & drop from your computer), Tasks (checklists with progress tracking), Links (with automatic previews), Files (document attachments), and much more.

Question 6

Does Notera work offline?

Accepted Answer

Yes, Notera supports offline work and everything will be synced up once you regain a connection.

Question 7

Can I import my Milanote boards?

Accepted Answer

Yes! We offer a free Chrome extension called Notera Importer that exports your Milanote boards into a JSON format. You can then import these files directly into Notera from your dashboard.

Question 8

Can I cancel anytime?

Accepted Answer

Absolutely. You can cancel your subscription at any time from your billing settings. You'll continue to have access to paid features until the end of your current billing period.

Question 9

Is there a student discount?

Accepted Answer

Yes! We offer a discount for students. Simply email support@notera.so with proof of enrollment (e.g. a student ID or .edu email) and we'll apply a discount to your account.

Question 10

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use industry-standard security practices and regularly audit our systems.

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